Refund & Returns
At Kadobarofficialsite.com, we follow strict health, safety, and compliance standards regarding returns and exchanges. Please review the policy below to understand which items qualify and how the process works.
Our 100% Authenticity & Quality Commitment
We are committed to selling only genuine and authentic Kado Bar vape products. If you ever have concerns regarding the authenticity of an item purchased from Kadobarofficialsite.com,, please contact our customer support team.
We take product authenticity seriously and will carefully review any request related to authenticity concerns, including facilitating a product review or buyback when appropriate.
1. Final Sale & Non-Returnable Items
Due to health, safety, and regulatory guidelines related to vaping products:
Final sale, clearance, and discounted items cannot be refunded or exchanged.
Certain products are classified as final sale and cannot be tested for defects once opened.
For hygiene and safety reasons, we do not accept returns or exchanges on opened vaping products.
These policies help maintain product safety standards and protect all customers.
2. Return Window (Eligible Cases Only)
For items that qualify under our return policy:
You must contact us within 14 days of the delivery date regarding unopened items or potential manufacturer defects.
Requests submitted after this timeframe may not be eligible for return or replacement.
3. What May Qualify for Review
Unopened Products
Items may qualify for return if:
They remain unopened and in original sealed packaging.
The product is returned in the same condition as received.
Defective Hardware (DOA – Dead on Arrival)
If a device arrives with a manufacturer defect, please contact our support team immediately.
Our team may assist with troubleshooting or review your case to determine eligibility for a replacement according to our policy guidelines.
What Is Not Covered
The following situations are not eligible for return or refund:
Buyer’s remorse on opened products
Damage caused by drops, water exposure, or improper use
Products categorized as final sale
Issues resulting from device modification or misuse
4. How to Request Support
If you believe your order qualifies for review, please follow these steps:
Include your Order Number and a clear description of the issue
Attach photos showing the product and the problem
Our support team will review your request and provide further instructions if your order qualifies for review.
Important:
Do not send items back without authorization from our support team.
5. Refund Processing (If Approved)
If your return request is approved:
The returned item will be inspected by our team.
Once approved, refunds will be processed to the original payment method.
Refund processing typically takes 3–5 business days after inspection.
We appreciate your understanding of these policies, which are designed to maintain safe, compliant, and transparent transactions for all customers.
Thank you for choosing Kadobarofficialsite.com.